A balanced look at the common praise and the common complaints. For the actual customer reviews in full, we link directly to Google Maps and Instagram — those are the primary sources.
This site is our independent take. If you want to read what other customers say in their own words:
Customers post photos to Google Maps, which is also the best place to see what the room actually looks like, what the latte looks like in the cup, and what food has been served on different days.
The single most consistent compliment. Visitors mention the latte specifically — the ratio, the milk texture, the espresso character. People who care about coffee leave saying they were positively surprised, especially given the setting (a tall office tower, which is usually a coffee dead zone in any city).
The morning barista — identified by regulars as warm, patient, and personable — gets mentioned often. Customers describe service as attentive without hovering. Several reviews specifically mention being remembered by name on a return visit, which is unusual for a downtown café.
Reviewers describe Treverete as a quiet refuge inside a busy commercial building. Words that recur in public reviews: tranquilo (calm), acogedor (cozy), encantador (charming). Compared favorably to bigger, louder cafés on the same floor.
Evening visitors mention the wine selection, the by-the-glass pours, and the occasional live music. The pairing of small acoustic sets with wine in a small room reads as a discovery for people who don’t expect it inside Bacatá.
The most common criticism. Some visitors find the lack of posted prices charming; others find it confusing or feel awkward asking. If you’ve never been to a café that operates this way, the first interaction can feel unfamiliar. See The No-Menu for how to handle it.
Treverete is a small independent operation. Hours sometimes shift, particularly on weekends or during low-traffic periods. Visitors who arrived expecting a chain’s 7-day-a-week predictability sometimes report finding it closed unexpectedly. Best move: check the Instagram story before walking over.
When the room fills up — usually on music nights, occasionally at lunch — there isn’t a lot of overflow capacity. Late arrivals on busy nights may not get a table. This is the trade-off of an intimate room.
People struggle to find it on the first try. Google Maps puts the pin on the building outline rather than the exact spot inside. See How to find it.
Reviewers expecting a substantial menu sometimes leave hungry. This is a coffee-and-wine room with light bites, not a restaurant. If you need lunch, Café Quindío next door or Crepes & Waffles two doors down are better choices.
Treverete polarizes lightly on practical issues (menu, hours) but is widely praised on the things that matter most (coffee, service, atmosphere). A visitor who knows what to expect — small room, no posted menu, ask the server — is almost certainly going to leave happy. A visitor who walks in expecting a Bogotá Starbucks experience may leave confused.
If you’ve read this page, you already know what to expect. The chance that you’ll like Treverete is now very high. Go.